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DS8100 Series Imagers Support

DS8108 and DS8178

Zebra DS4800 bar code scanner

Here are support and repair resources for your Barcode Scanner. 

If you intend to use your DS8178 scanner with the PowerCap™ capacitor instead of a battery, you must verify that your firmware version is CAACXS00-004-R00 or later.

+ First Time Setup / Getting Started

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.

 Confirm that you have the following equipment.

  • DS8108 scanner 
  • Zebra proprietary USB cable
  • (Other host interfaces setup are described in the DS8100 Series Imager Product Reference Guide (for example,  Keyboard Wedge Interface)

First-Time Connection steps

1.    Connect the RJ41 end of the USB cable to the handle of the DS8108 scanner.

2.    Connect the USB end of the cable to your computer USB port. 

3.    The DS8108 will power up with low, medium, high beeps

4.    Pull the DS8108 trigger and confirm a scan beam is present.

5.    Scan Return To Factory Defaults programming barcode from the DS8108 Quick Start Guide.

Note: When scanning a programming barcode from a screen/monitor, increase magnification to a minimum of 125%. This will ensure good barcode quality for a successful scan.

6.    To test sending a barcode, open a text document in an application such as Microsoft Word or Notepad.

Ensure that you can type into the text document using your keyboard.

Scan a product barcode.

7.    The scanned barcode will be displayed in the text document.

Keyboard Language (Country Code) Information

If Windows is configured for a region’s local keyboard and does not use an English keyboard layout, transferred barcode data may appear inaccurate.

Identify the language Windows uses and scan a compatible keyboard language configuration barcode (country code) USB Country Keyboard Types (Country Codes)

Consult the DS8108 Digital Scanner Product Reference Guide (or available language copy) for additional scanner setup information.

+ Drivers

  • USB CDC Driver Support

    The driver is used to emulate a virtual RS232 Communication port using a USB port on a Windows PC.

  • JPOS Driver

    (Java for Point of Sale) is a standard for interfacing POS software, written in Java, with Zebra hardware used to create a point-of-sale system.

  • OPOS Driver

    The driver enables bar code data communication between any scanner and an OPOS-compliant POS application.

  • Windows Management Instrumentation Driver

    The driver enables local and network remote management of a scanner.

+ Manuals

  • DS8108 Digital Scanner Product Reference Guide (en)

    MN-002926-08EN Rev. A

    Download 7 MB
  • DS8178 Digital Scanner Product Reference Guide (en)

    MN-002752-13EN Rev. A

    Download 8 MB
  • CR8178-PC Document Capture Stand

    MN-002858-01 Rev. A

    Download 433 KB
  • CR8178-PC Document Capture Stand

    MN-002858-01 Rev. A

    Download 433 KB
  • CR8178-PC Presentation Cradle Quick Reference Guide (en)

    MN-002854-02 Rev. A

    Download 1 MB
  • CR8178-PC Presentation Cradle Quick Reference Guide (en)

    MN-002854-02 Rev. A

    Download 1 MB
  • CR8178-SC Standard Cradle Quick Reference Guide (en)

    MN-002784-02 Rev. A

    Download 2 MB
  • CR8178-SC Standard Cradle Quick Reference Guide (en)

    MN-002784-02 Rev. A

    Download 2 MB
  • Data Parsing for Zebra Scanners

    Download 2 MB
  • DS8108 Digital Scanner Quick Start Guide (en)

    MN-002927-02EN Rev. A

    Download 2 MB
  • DS8108 Document Capture Stand Assembly Instructions (en)

    MN-002998-01 Rev. A

    Download 1 MB
  • DS8108 Document Capture Stand Assembly Instructions (en)

    MN-002998-01 Rev. A

    Download 1 MB
  • DS8108-HC Digital Scanner Quick Start Guide (en)

    MN-004106-01EN Rev. A

    Download 1 MB
  • DS8178 Digital Scanner Quick Start Guide (en)

    MN-002753-04EN Rev. A

    Download 3 MB
  • DS8178-HC Digital Scanner Quick Start Guide (en)

    MN-004105-01EN Rev. A

    Download 1 MB
  • Healthcare Scanners Configuration and Quick Setup Guide for Allscripts (en)

    MN-004101-01EN Rev. A

    Download 407 KB
  • Healthcare Scanners Configuration and Quick Setup Guide for Cerner (en)

    MN-004102-01EN Rev. A

    Download 416 KB
  • Healthcare Scanners Configuration and Quick Setup Guide for Epic (en)

    MN-004103-01EN Rev. A

    Download 408 KB
  • Healthcare Scanners Configuration and Quick Setup Guide for Meditech (en)

    MN-004104-01EN Rev. A

    Download 408 KB
  • Multicode Data Formatting and Preferred Symbol User Guide

    MN-002895-02 Rev. A

    Download 3 MB
  • Plural Stage Programmer’s Guide (en)

    Programming barcodes for Plural Stage barcode decoding.

    Download 626 KB
  • Toshiba TEC Programmer’s Guide (en)

    Programming barcodes for Toshiba TEC host.

    Download 1 MB
  • Zebra Scanner SDK for Android Developer Guide (en)

    This SDK enables developers to create Android app that fully control a Zebra scanner with both a cabled and Bluetooth connection.

    Download 2 MB
  • Advanced Data Formatting Programmer Guide

    Programing barcodes and instructions for customizing scanned data.

    Download 1 MB

+ Utilities

+ Developer Tools

  • Scanner SDK for Windows

    Scanner Software Developers Kit (SDK) for Windows includes Sample applications for C++ and C#, OPOS, JPOS, and Windows Management Instrumentation (WMI) drivers and test utilities.

  • Scanner SDK for Android

    Scanner Software Developers Kit (SDK) for Android enables the development of custom scanner control apps for Zebra scanners.

  • Scanner SDK for Linux

    Scanner Software Developers Kit (SDK) for Linux includes the JPOS driver, Development libraries and header files for application developers, and Test and Sample utilities.

  • Scanner SDK for iOS

    Scanner Software Developers Kit (SDK) for iOS enables MFi or Bluetooth Low Energy (BLE) cordless scanners to be connected and controlled by an iPad, iPhone, or iPod Touch without using a cradle.

+ Troubleshooting

Top 5 DS8100 Series Knowledge Articles

+ Firmware notifications and more

The Zebra Evolution Update for Scanners

+ China OS Certifications

UOS logo
Kylin OS logo

DISCUSSION FORUM

Discover useful answers or post a question.

REQUEST A REPAIR

Repair services for products under warranty, a service contract or through a time-and-material-based charge.

ZEBRA EVOLUTION UPDATE

Get notifications on Scanner firmware/software updates and bug fixes.

ZEBRA DEVELOPERS

Developer community and resources.

DECLARATION OF CONFORMITY

View Declaration of Conformity for Zebra products.

ZEBRA ONECARE™ SUPPORT SERVICES

Maintenance that delivers the right plan for your business goals and budget.